Modernizing the employee experience: how to add a layer of engagement without changing your systems? (Presented in French with live translation)
February 12, 2026 | 9:20 a.m. to 10:00 a.m.
- Presented in French (with live translation)
Room: WORKDAY
How to improve the employee experience without replacing your existing systems.
Create smooth, personalized journeys for your employees, it’s possible. Adding an engagement layer unifies access to your multiple solutions and automates your processes with AI agents. It serves employees, managers, and HR to modernize the experience. Steven McNair of ServiceNow Canada and one of his clients will present their project with concrete takeaways to enhance the experience, HR compliance, onboarding, request handling, and many other use cases to discover.
Speakers
Steven McNair
RSD Employee Service Delivery Solutions-Canada/LatAm, ServiceNow
Steven McNair is a veteran sales and business development executive with over 30 years of experience leading transformative initiatives across North America and Latin America. As Regional Sales Director at ServiceNow, he drives strategic cloud adoption and operational innovation in both public and private sectors, with a focus on executive engagement and long-term client partnerships. His leadership journey spans top-tier organizations including SAP, Oracle, and Workday, where he has guided enterprise clients through complex transitions in CRM, ERP, and HCM technologies.
Mathieu Boulard-Monarque
Director, Payroll and HR Digital transformation, Bell
Mathieu Boulard-Monarque is an engineer by training with over 18 years of experience at Bell. As Director in Human Resources, he leads strategic initiatives in HR transformation and digitalization, driving innovation and cultural change across the organization. Passionate about the intersection of people and technology, Mathieu integrates AI-driven solutions to optimize HR processes, enhance employee experience, and shape the future of work.